Enterprise Portals & Purpose
Direct links to dedicated platforms for subscribers, engineers, partners, and student attachés.
Customer Self-Care Portal
Manage active broadband subscriptions, monitor data consumption, download official M-Pesa receipts, and submit subscriber support tickets.
Management Portal
Subscriber CRM & Billing Platform
Secure cloud administration for customer lifecycle management, automated recurring invoicing, Paybill 4088687 reconciliation, and RADIUS authentication.
Network Operations Center (NOC) Telemetry
Carrier network performance dashboards, GPON OLT optical link budgets, KIXP BGP transit telemetry, and automated fiber alarm surveillance.
24/7 WhatsApp Support Desk
Direct real-time WhatsApp hotline with NOC duty engineers for immediate line troubleshooting, router resets, Wi-Fi upgrades, and rapid field dispatch.
Payment & Network Tools
Helpful utilities to manage your everyday internet connection.
Pay via M-Pesa
Automatic subscription renewal via Lipa na M-Pesa.
Live Speed Test
Verify your 1:1 symmetrical downlink and uplink throughput.
Submit Support Ticket
Report fiber cable cut, red LOS alarm, or router relocation.
Optical Line Latency & Jitter Monitor
Measuring direct TCP/UDP throughput to our carrier edge peering router at KIXP Nairobi.
Looking for Home or Business Fiber Plans?
Return to our main website to browse packages, check network coverage in your estate, or read community impact stories.